Saturday, 01 January 2005

  • Employment


    08/2005 -- Present 
    Burlington Coat Factory (Albuquerque, New Mexico)
                                 
    Customer Service Supervisor / Loss Prevention Associate / Help Desk Associate
                                  Scheduling Associate /
    Surveillance Camera Operator / Animal Control Associate
    • Life safety, maintaining an orderly environment on the premises.
    • Working with law enforcement concerning arrests and court testimony
    • Prevention of shoplifting, free bagging, price-tag switching / alterations
    • Customer service -- dealing with customer returns, exchanges and refunds, layaways
    • Directing customers,vendors, contractors and new employees to needed areas of the store
    • Ensuring the orderly operation of the front end cashiers
    • Scheduling lunches and breaks, retrieving change for cashiers, logging cashiers on and off of registers
    • Installation and operation of the store's surveillance camera system
    • Computer / register operations -- component installation and replacement, minor repairs
    • Disposal of trash, safe operation of cardboard compactor
    • Processing of incoming freight
    • Processing of customer returns and exchanges
    • Inputting employee schedule information into corporate computer database
    • Safe handling and removal of animals that are determined to be hazardous to employees and customers
    03/2001 -- 11/2005  Isleta Casino and Resort (Albuquerque, New Mexico)
                                 Security Officer, Dispatcher
    • Dispatching officers via radio and telephone to perform needed tasks (as below)
    • Scheduling officers for breaks, lunches, etc., while maintaining coverage for operational tasks (listed below)
    • Relaying messages for superiors to and from other departments
    • Working with outside agencies for medical emergencies, events, counterfeiters, criminal activity, etc.
      • Isleta Police Department
      • Isleta EMS
      • State Police
      • U.S. Secret Service
      • Bernalillo County District Attorney's Office
    • Ensuring that only authorized personnel enter non-customer area of building
    • Ensuring that incoming customers are not carrying dangerous devices or substances into the building
    • Life safety, badge and property checks, traffic control, crowd control
    • Directing customers,vendors, contractors and new employees to needed areas of the casino
    • Maintaining an orderly environment on the premises
    • Escorting money and alcohol from one point to another
    • Escorting drop team to, from and around gaming floor
    • Escorting personnel into count and cage areas
    08/2000 -- 02/2001  B&D Electric (Albuquerque, New Mexico)
                                 Apprentice Electrician
    • On-the-job training for electrical work
    • Providing tools and materials for journeymen
    • Pulling wire through EMT pipes
    • Cleaning up job sites
    • Picking up and bringing in materials
    04/1999 -- 09/1999  Diamond Shamrock (Albuquerque, New Mexico)
                                 Customer Service Associate
    • Customer service, store maintenance, cash accountability
    09/1995 -- 08/2000  Pinkerton Security Services (Rio Rancho, New Mexico)                            
                                 Security Officer
    • Ensuring that only authorized vehicles and personnel go through gate
    • Ensuring that incoming vehicles are not carrying dangerous devices through the gate
    • Ensuring that all property going out through gate is authorized to go
    • Life safety, badge and property checks, traffic control
    04/1995 -- 07/1995  Advantage Temporary Services (Albuquerque, New Mexico)
    • Assigment to DeVore Aviation Corporation --
      • Marking original engineering drawings of parts approved for production
      • Marking print copies of above engineering drawings
    • Assignment to First Security Bank --
      • Receiving incoming mail
      • Distributing work load to proof machine operators
      • Correcting deposit and teller errors noticed by proof machine operators
    04/1995 -- 04/1995  T. J. Beard Inc / Workshops For The Disadvantaged
                                 Telemarketer
    • Telemarketing light bulbs and cleaning products
    09/1994 -- 03/1995  Kelly Temporary Services (Albuquerque, New Mexico)
    • Assigment to General Electric - Aircraft Engines -  Albuquerque plant
      • Cataloguing bar-coded documents with laser-scanner, then boxing same documents for shipping
      • Sorting non-scannable documents by type, lot number and date, then boxing same documents for shipping
    • Assignment to NAPA Auto Parts
      • Placing new and remanufactured items on shelves in proper location
    • Assigned to Albuquerque Publishing Company
      • Keeping ad-inserter machine loaded
      • Hand-inserting advertising supplements into newspapers
      • Loading papers into trailers, offloading newspapers to distributors at drop-off points
    09/1993 -- 07/1994  ContiMortgage (Horsham, Pennsylvania)
                                 Document Clerk in Funding and Secondary Marketing Departments
    • Copying files
    • Filing paperwork
    • Printing outgoing insurance letters, assignments of mortgage
    • Delivering finished insurance packages to Servicing department
    • Finding unknown account numbers in computer database for docs
    • Operator maintenance for department copiers and printers
    • Distributing mail for Secondary Marketing department
    • Training new temporary personnel to do above tasks
    • Faxing wire request sheets
    • Programming departmental fax machine
    07/1989 -- 08/1992  United Parcel Service (Horsham, Pennsylvania)
                                 Loader / Unloader / Pickoff / Sorter
    • Loading outgoing trailers for shipping
    • Unloading incoming trailers
    • Sorting packages into different trailers for loading
    04/1989 -- 07/1989  Sears, Roebuck and Co. (Abington, Pennsylvania)
                                 Stock Associate
    • Stocking and organizing sales merchandise on shelves
    • Organizing department stockroom
    • Assembling demonstration models and floor displays
    06/1988 -- 12/1988  Rickel Home Centers (Abington, Pennsylvania)
                                 Sales Associate in the Seasonal, Wallpaper, and Paint Departments
    • Stocking and organizing sales merchandise on shelves
    • Organizing department stockroom
    • Assembling demonstration models and floor displays
    • Making sales to customers on commission
    • After-work cleanup
    06/1987 -- 09/1987  Super Fresh Food Markets (Horsham, Pennsylvania)
                                 Utility Clerk
    • Stocking and organizing sales merchandise on shelves
    • Organizing department stockroom
    • Assembling demonstration models and floor displays
    • After-work cleanup

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